Be Customer Centric with Base CRM

Small is Customer Centric

Keeping yourself customer centric in a small business is one of the key advantages that you have over a large, unwieldy business.

But, keeping your business customer centric is not an easy task when you have so many other things to do for your business success to occur. Nevertheless, keeping your customers happy is something which you neglect at your peril.

That's why using sales productivity software such as a customer relationship management tool is a great way to keep customer centric and maintain a good customer retention rate. If you are your marketing department and your sales department in one person, then finding a good CRM system is important.

Base CRM - Simple but effective 

I have been using Base CRM for some time now and it's one of the best web base CRM systems that I have used because of a number of factors including its easy interface which focuses on core activities to keep you customer centric and sales focused, namely focusing on your leads & contacts, keeping your eye on tasks for customers, your quotes and pipeline deals.

Base CRM is also good because it provides a smart phone app (iPhone or Android) for free too so you can have access to your contacts, tasks and deals on the move. Most other web based CRM systems charge for this service. In addition, the mobile app has neat function which makes a note of when a customer calls you on your smart phone so you can tap in a quick note on the contacts record in Base.

Even better for a small business, Base is free for your first few deals (up to 150) so it won't crush your cash flow while you get your leads building up.

The developers of Base are just about to launch a new version of the web based CRM in the coming days. I hope to get an early peek at it soon so I can update you on the new look.

Try Base CRM out for free here and see whether you think it would help your business success. 

Here are some other reviews of Base CRM for you to read too:

Base CRM Offering More Features and Paid Plans | A David Creation
www.adavidcreation.com7/3/12
Base CRM (affiliate link) is still one of my favorite small business CRMs on the market. The features, user interface and design are high quality and simple to.


CRM Reviews | We Review Base CRM For Small Businesses
www.smallbizcrm.com3/15/12
Review Of Base CRM - An Excellent Simple Small Business CRM & Contact Manager.


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